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FAQs

eegent.com Cookie Policy

Last Updated March 31, 2021

Cookies are usually a small piece of data sent from a website and stored on a user’s computer while the user is browsing the website. Although cookies cannot carry any virus, they help us understand which sections of our websites are the most popular as they help show which pages are being visited and for how long. This helps us adapt our websites to provide more relevant and accessible information. For example, cookies allow us to ensure that the information displayed on your next visit to our websites will match up with your user preferences. You may configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is sent. Please note, however, that disabling cookies might affect your online experience and/or prevent you from taking full advantage of our site and some of its functionality. If you choose to restrict cookies you will have to provide certain information each time you visit our website and reset your preferences.


Advantages of cookies are:

 

  1. Remembering the details as provided by the user.
  2. Remembering user preferences.
  3. Helping improve the website.
  4. Cookies can be deleted by the visitor.
  5. Cookies can be blocked by changing browser settings.
  6. Cookies cannot carry any threat to the visitor’s device.

Cookies being used by EEG include:


Google Analytics:


EEG uses Google Analytics (a service provided by Google) to collect and compile information about how our sites are used. We use this information to improve content on our sites and also ensure they are easier to use. The cookies collect information in an anonymous form and allow us to view the number of visitors to the site, where visitors have come to the site from and which pages they visit while on the site.


HotJar:


EEG uses Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.


Blocking/Restricting Cookies


You may restrict cookies by changing your browser settings.


For Chrome:

  • Click the wrench icon on the browser toolbar
  • Select Settings
  • Click ‘Show advanced settings’
  • In the “Privacy” section, click the ‘Content settings’ button
  • To enable cookies in the “Cookies” section, pick ‘Allow local data to be set’, this will enable both first-party and third-party cookies. To allow only first-party cookies pick ‘Block all third-party cookies without exception’
  • To disable cookies, in the “Cookies” section, pick ‘Block sites from setting any data’


For all other Browsers and Mobile Devices:

To restrict cookies on any other browser or on a mobile device, please visit the official webpage of the browser or device manufacturer or the documentation provided by them and follow their instructions.


More Information


For more information on Data Protection please refer to our Privacy Policy.