Contact Support for EEG Video Products
EEG provides standard business hours telephone support from 9 AM to 6 PM US Eastern Time, Monday to Friday excluding US holidays. After-hours support is also available to customers on qualified premium support packages.
- 516 293 7472
Online issue ticketing is available 24/7 to all product users:
- Enter Ticket Portal
To request support with an iCap incident or outage:
- Send Request
